Tuesday, October 20, 2020

Unhappy user

 I just received this email:

Subject: I have a question with your library

Your library is garbage.  

It's too unstable, sometimes it works, sometimes it doesn't.
 Why do you publicize your library, as if it really works?

I've just wasted time configuring, fixing bugs, reading your old recommendations.

This is horrible. The version of pcsc lite has failed, I have sometimes failed to read nfc or newly released readers. Even your makefile for C fails. It is impossible to maintain your library. Sometimes it has worked, but I restart the pc and it no longer works. It's terrible.

 I just wasted my time with your library trash.  

First I thought it was just a spam. But then it talks about pcsc-lite so it must really be for me.

I don't find any question in the text. I also do not find any specific issue or problem to fix.

It is strange to take the time to write such an email. I think that is the first time I receive this kind of email.

I do not include the author name or email address. But if you (the author of the email) read this I propose you to join the pcsclite-muscle mailing list and report your problems there. I am sure someone can help you.